At some stage we are going to have some problems with our household pump. If you notice it noisy or leaking, you should bring it in to us for a service which could include replacing bearings when they get noisy (left too long you could seize the motor which could be terminal) or replacing seals. We will also check the capacitor. Bearing, seals and capacitors will wear out in time and regular servicing will make sure there is no problem.
However, there may be other problems as well from time to time.
Davey has these guidelines for pumps with pressure tanks on top.
More and more pumps are coming with electronic controllers as in this Onga pump with a Presscontrol on top
Onga has these helpful trouble shooting guides for pumps with electronic controllers like the Presscontrol.
If you can’t solve your problem yourself, Call DJ’s Now! Phone 07 3282 4599.
We have expert help for you. Either bring your pump in to us or call us to arrange a service call by one of our highly experienced technicians.
And if the pump is terminal, we can help you select a new pump to best suit your needs
Hi, we have an onga pump, when we switch this on it runs but as soon as we turn the water tap off the pump stops and says pump failure until we push the restart button which pump will start again but only will continue to run when was it run to a high pressure and as soon as tap is turned off pump stops and will not restart automatically.
Hi Jenny,
Thanks for your enquiry. It looks like you need a new Presscontrol on your pump. Unfortunately its a bit far for us to come and do the job as we are based in Southern Queensland. I suggest you locate a local pump shop or electrician to do the job for you.
Hi I have Onga pump and it stop working, its getting hot so I disconeccted power, what should do next?
Which area are you in?
Thanks for the article about tips on what to do when your pump doesn’t work. I do agree, it’ll be inevitable that our pump will start having some problems. I’ll be sure to bring my pump for a service if any noises or leaking are to manifest. I appreciate that your article mentioned some tips on how to troubleshoot some pumps.
It’s interesting to learn that water well pumps are vulnerable to malfunction too and hearing noises or noticing some leaking is a good sign that it’s in need of a service. That’s perfect to learn since we’ve just got our water pump installed yesterday. I just want to learn what to do in case it acts up on us. Thanks for the informative read about what to do when the water pump isn’t working!
We have a torrium pump transfers water from tank to house, for the last 3 months it has been playing up and we have had to press the toilet button and that seemed to help the flow go to the taps. lately this has not worked, and we have had to go down to the pump and turn the switch and off or press the reset button. This morning this has not worked, thus no water,. can you help and where are you situated. What is your rates. Cheers The pump is 7 years old
I like how you mentioned to turn the pump switches on and off. I’ll make sure I share this article with him. Do you have any tips for hiring a professional service if he needs one?
My onga rain water pump only turns on when I turn a rain water tap on near to it but the washing machine doesn’t fill up unless I do this. The washing machine pipe goes into the roof and down the wall.
Hey mate have just replaced pressurecontrol on our pump turned tap on and bleed system but as soon as tap is off it faults the condensor has also been replace and have checked for blocks and leaks could this be the pressure tank?
Hi we have an onga 1000 series. The pump keeps tripping whilst having showers requiring someone to run out to the tank and hit the reset. This can happen 5 times. Any suggestions?
Thanks for your enquiry.
Your problem could be a faulty controller or tank very low in water.
If you are in the Ipswich area we could attend if required. If not you would need to find your nearest Pump Shop.
I really appreciate your information that if my pump isn’t starting due to a defective capacitor, I should call a qualified technician for servicing. My husband and I need to get our water pump working soon so we can have the necessary water for our crops. We’ll start looking into a water pump repair specialist in our area.
My pump did not start – All 3 problems the pump just did not start
1st time – Just sat there humming and getting hot – Capacitor – replaced myself – Works ok
2nd time – Seized bearings – dismantled and replaced myself – resembled and Works ok again
3rd time – Air in pump due to low tank level – Water level switch was set to low in tank – Bleed air from pump. – repaired myself
Now runs fine – Until next time…..
Hi, we have a Davey Torrium 2.
We have had this issue since installed around Oct 2019.
The pump continually cycles.
We have checked the whole property including showers and toilets) for leaks and have found zero.
The pump gets hot, the water coming out of the cold tap can be VERY hot at times. We have had it checked by the installer who says it’s running ‘perfectly
Our electricity bill is thru the roof and I’m at my witts end.
Would appreciate any advice on what’s going on. Is this normal?
Please call us on 07 32824599 so we can get more details and hopefully solve your problem
Hi. I have an older Davey xp pump with a torrium controller. Currently I have no water due to the controller issuing an error. Single red flash which suggests it’s in protection mode due to loss of prime possibly. I’ve both switched power on/off and pressed the prime button without success.
I’ve checked for leaks and removed the pump to inspect and clean. I’ve reinstalled the pump and went through the setup like it was a new pump to no avail. The only are of concern, and the one I can’t find any or minimal info on is the air tank on the actual pump body. The valve, similar to a Tyre valve leaks and won’t hold air in the chamber. Would this be the #1 problem with the running of the pump? While obviously this is an issue, the reason I ask is from time to time the pump won’t run with an outlet open and I have to turn off/on at the switch, and occasionally the pump will continue to run even with nothing open. Again I have to switch off/on. Hope for some guidance.
I’m not local so I’m asking for any advice or guidance prior to calling a service tech. Thanks.
Interesting to know how pumps can malfunction when it’s left for quite some time which might also be a sign of problems in the bearing. If I was in this industry, I would understand the relevance of this having well-working equipment. It would be nice to hire plumbing services to ensure that you get the benefits of updated equipment from reputable companies.